explains how clients personal information is collected, stored & used. The
policy complies with the General Data Protection Regulation that comes into
effect on May 25th 2018.
Trails for Tails collects
personal information via our Registration Forms (hard copies only – filed
securely) and information that clients provide at other times via email
etc. We do not collect personal
information from our clients when they visit our website and we do not use
cookies or links on our web page.
Information We Collect
Name & Address·
Contact details e.g. home address, email address
& mobile number Emergency contact details
Key safe details
How we use
client’s personal data
Internal record keeping
Sending updates normally via email
We may contact your vet or emergency contact
person if necessary Sending reminders about annual vaccinations
Our business computer and phone is protected by
an antivirus software package
We backup up our data regularly and this is
In the event of a data breach all our clients
would be informed asap
We will only use client data for
the purpose for which it was collected - it will not be sold, exchanged,
transferred or given to a third party.
However, we may release client information in an emergency or when we
believe that it is necessary to comply with the law or protect ours or others
rights, property or safety.
Trails for Tails do not use Pet
Sitting software for the day to day running of the business and we do not use
accountants to produce our annual returns, therefore, all client details are
kept in house.
Upon request we can remove client
data from our files if the information is no longer required e.g. contract
Please contact Connie Rafferty
([email protected]) if there are any questions regarding the policy.